"It was said that so many people had for years past come to confess their sins to Father Zossima and to entreat him for words of advice and healing, that he had acquired the keenest intuition and could tell from an unknown face what a new-comer wanted, and what was the suffering on his conscience. He sometimes astounded and almost alarmed his visitors by his knowledge of their secrets before they had spoken a word.
"Alyosha noticed that many, almost all, went in to the elder for the first time with apprehension and uneasiness, but came out with bright and happy faces. Alyosha was particularly struck by the fact that Father Zossima was not at all stern. On the contrary, he was always almost gay. The monks used to say that he was more drawn to those who were more sinful, and the greater the sinner the more he loved him."